Privacy Policy

Last Updated: June 9, 2026

This Privacy Policy describes how RnADesign ("we," "us," or "our") collects, uses, and protects information obtained from visitors to our website and individuals who inquire about our website design, reputation management, AI automation, and digital marketing services.

1. Information We Collect

We may collect the following information:

Full name

Phone number

Email address

Business name

Website URL

Business address

Information regarding your business and marketing needs

Appointment scheduling information

We may also automatically collect:

IP address

Browser type

Device information

Website activity and usage data

Referring websites

2. How We Collect Information

We collect information through:

Website contact forms

Appointment booking forms

Lead generation forms

Phone calls and text messages

Social media lead forms

AI chat widgets

Cookies and analytics tools

3. How We Use Information

We use collected information to:

Respond to inquiries

Schedule consultations

Deliver website design services

Deliver reputation management services

Provide AI automation and business growth solutions

Send appointment reminders

Send project updates

Provide customer support

Improve our services and website

Comply with legal obligations

4. SMS Communications

By providing your phone number and consenting to receive text messages from RnADesign, you agree to receive SMS communications including:

Appointment confirmations

Appointment reminders

Project updates

Customer support communications

Service notifications

Follow-up messages related to requested services

You may opt in by submitting your phone number through our website forms, scheduling forms, chatbot widgets, or by providing consent during direct communication.

Message frequency varies

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase

SMS consent and opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except messaging providers required to deliver SMS communications.

5. Information Sharing

We do not sell, rent, or share personal information for marketing purposes.

We may share information only with:

Service providers who assist in delivering our services

CRM and communication platforms used to manage customer interactions

Legal authorities when required by law

SMS opt-in data and consent will never be sold or shared for marketing purposes.

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies to:

Analyze website traffic

Improve website performance

Measure marketing effectiveness

Enhance user experience

You may disable cookies through your browser settings.

7. Third-Party Platforms

We may use third-party providers including:

GoHighLevel

Google Analytics

Meta (Facebook and Instagram)

Google Business Profile integrations

AI communication platforms

Website hosting providers

These providers process information on our behalf in accordance with their own privacy policies.

8. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

9. Data Retention

We retain information only as long as necessary to provide services, maintain records, and comply with legal obligations.

10. Your Rights

You may:

Request access to your information

Request corrections

Request deletion of your information

Opt out of SMS communications

Opt out of marketing communications

11. Opt-Out Instructions

SMS:
Reply STOP to any message to unsubscribe.

Help:
Reply HELP for assistance.

Email:
Use the unsubscribe link in any marketing email.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

Business: RnADesign

Email: [email protected]

Website: rnadesignco.com

If you have questions regarding this Privacy Policy, please contact us using the information above.