Terms & Conditions

Last Updated: June 9, 2026

These Terms & Conditions ("Terms") govern your use of the RnADesign website and any services provided by RnADesign ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Agreement to Terms

By accessing our website, submitting a contact form, scheduling a consultation, requesting information, or using any of our services, you agree to be bound by these Terms and our Privacy Policy.

These Terms apply to all visitors, customers, and users of our website and services. We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of any modifications.

2. Description of Services

RnADesign provides digital business growth services including:

Website design and development

Reputation management and review automation

AI chatbots and AI receptionists

CRM and business automation setup

Lead generation systems

Appointment scheduling systems

Marketing consultation and business growth services

All services are subject to availability, scheduling, and any separate written agreement entered into between RnADesign and the client.

3. User Responsibilities

By using our services, you agree to:

Provide accurate information

Maintain current contact information

Use our services lawfully

Not misuse or interfere with our website or systems

Obtain proper authorization before requesting services on behalf of another business

4. Acceptable Use

You agree not to:

Submit false information

Attempt unauthorized access to our systems

Distribute malicious software

Interfere with website functionality

Use our services for unlawful activities

We reserve the right to refuse service or terminate access to users who violate these Terms.

5. Payments & Billing

Payment terms will be outlined in individual client agreements.

Clients are responsible for all agreed-upon service fees and subscription costs. Failure to maintain payment may result in suspension or termination of services.

Unless otherwise stated in writing, setup fees and completed service work are non-refundable.

6. Communications & SMS Messaging

RnADesign uses customer relationship management and communication platforms to provide services and communicate with customers.

By providing your phone number and opting into SMS communications, you agree to receive text messages regarding:

Appointment confirmations

Appointment reminders

Consultation scheduling

Project updates

Customer support communications

Service notifications

Account-related updates

How to Opt In

You may opt in by:

Completing a website form

Scheduling a consultation

Requesting information about services

Providing verbal consent during communication

How to Opt Out

You may opt out at any time by replying:

STOP

After sending STOP, you will receive a final confirmation message and will no longer receive SMS messages from us.

Help

For assistance, reply:

HELP

or contact us directly.

Message Frequency

Message frequency varies based on your interactions, projects, appointments, and service requests.

Message & Data Rates

Message and data rates may apply according to your wireless carrier plan.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS Consent

SMS consent is not a condition of purchase.

SMS opt-in information and consent are never sold or shared with third parties or affiliates for marketing purposes.

7. Intellectual Property

All content, graphics, logos, text, website designs, and other materials provided by RnADesign are protected by intellectual property laws.

You may not reproduce, distribute, modify, or use our content without written permission.

8. Disclaimer

Our website and services are provided on an "as-is" basis.

We do not guarantee:

Specific revenue increases

Search engine rankings

Lead volume

Customer acquisition results

Business growth outcomes

Results vary based on industry, competition, market conditions, and client implementation.

9. Limitation of Liability

To the fullest extent permitted by law, RnADesign shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless RnADesign, its owners, contractors, employees, and affiliates from any claims, liabilities, damages, costs, and expenses arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate services at our discretion for violations of these Terms, non-payment, abusive behavior, or misuse of services.

Clients may terminate services according to the terms outlined in their individual agreements.

12. Governing Law

These Terms shall be governed by the laws of the State of New Jersey.

Any disputes arising under these Terms shall be resolved in the courts of New Jersey.

13. Changes to Terms

We may modify these Terms at any time.

The updated version will be posted on this page with a revised effective date.

14. Contact Information

Business: RnADesign

Website: rnadesignco.com

Email: [email protected]

If you have questions regarding these Terms & Conditions, please contact us using the information above.

Last Updated: June 9, 2026